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Patient and Family Advisory Council

Part of Valor Health’s focus on a stronger connection to the community it serves is to improve patient and family experiences through Patient and Family Engagement (PFE). The Valor Health Patient and Family Advisory Council (PFAC) is an advisory resource to leadership and team members within the organization to support efforts to improve health system quality, safety, and patient experiences. The purpose of the council is to empower community members to partner with the organization in nurturing a patient and family-centered culture in the delivery of comprehensive and compassionate health care.

What does an Advisor do?


An Advisor must have been a patient or family member of a patient who utilized services at Valor Health within the last three years or is a Valor Health Volunteer in good standing. An advisor must be a full-time resident of Gem County.

We ask that Advisors:

  • Listen and share opinions respectfully
  • Offer solutions for improvement
  • Work collaboratively with other advisors, Valor Health team members, and other community leaders

For more information, please contact: Valor Health Administration at (208) 901-3209 or email

Are you interested in making a difference in the way healthcare is delivered in Gem County? More information can be found in our handbook. Complete the application and join us today!

Meet our Advisors!

Meet Jean

“I was born in New Haven, Connecticut, and moved to Emmett in 1974. I began teaching English at the local high school and continued to teach there until my retirement in 2005. In my past time, you can find me curled up with a good book and my dog Luna at my side. I became a PFAC Advisor to help spread awareness of the great resources Valor Health has and the outstanding service I have personally received.”

Meet Vicki

“I’m a proud granddaughter of Italian and Sicilian Immigrants to America. I was
born and raised in Los Angeles, California, and in 2015, found myself moving to beautiful Emmett.

My passion for serving my community is long-rooted- beginning with my employment with the LAPD, through participation in women’s liberation/ equal rights movements, and by volunteering at local organizations. I moved to Nevada with my husband in 1984, where we lived and raised our family. It was in Nevada that I began to volunteer at a local medical center and community/senior center. I enjoyed this work for many years and when I moved to Emmett looked for an opportunity similar to the one I had.

I had heard that Valor Health was looking for PFAC members and thought it was a perfect fit. Valor Health had always provided top-notch services to my family and I wanted to help spread the good word.

Meet Traci

“After living in Boise for more than 20 years, I was ready to move back to a smaller town. I grew up in Garden Valley, so finding a community with more medical options was a priority. As I looked at locations around the state I ended up choosing Emmett because of its inviting people and long history of local healthcare investment. Emmett just felt like home.

I consider myself semi-retired, with a professional background in technical writing and web design, along with many years of working in an office setting for private medical practices and a regional hospital. Becoming a Patient and Family Advisor has allowed me to share my experiences, expertise, and skills to improve and support healthcare in this community. Valor Health and its local partners have taken great care of me and my family since moving here, and volunteering with the PFAC is a great way to give back.”

Meet Anita

“I moved to Boise in 2005 to work for a regional medical group. In 2017, I chose to move to Emmett to be closer to family. Now retired from my last position as Regional Director for a women’s health company, I spend my time in the garden and belong to the Gem County Garden Club. I was excited to learn that Valor Health had an advisory council looking for volunteers, as I wanted to continue to be involved in my community. Valor Health is doing great things and I was eager to spread the word and share my knowledge and experience working in medical practice operations as an Advisor.”

Meet Jeannie

“I moved to Gem County with my husband in 2020. We chose Emmett because we love the small-town feel of this community. I am retired and enjoy reading and learning new things- currently, learning to play the piano. I was a Clinical Laboratory Scientist for over 30 years and spent the last 10 years of my career managing laboratory information systems at St Luke’s Magic Valley.

Emmett has the advantage of being a small community with a local hospital. The Patient and Family Advisory Council has given me the opportunity to stay connected to healthcare and serve the people of Gem County.”