Patient Portal

The patient portal provides secure on line access for Valor Health patients. You will be able to:

  • Access lab results
  • Review follow up appointments
  • View your personal medical records i.e. immunization history, referral history, medication list, allergy list, discharge instructions, history & physicals, operative reports.

 

Frequently Asked Questions:

What do I need to do first?

Download and print the Authorization form for Patient Portal Access. Forms are also available at the Surgical & Specialties clinic.

What do I do with my form after I filled it out?

You can drop it off at our lobby receptionists or mail to Valor Health 1202 East Locust St. Emmett, Idaho 83617

What happens after I have submitted my form?

Please allow seven days for processing. You will receive an email notification with a temporary password and a letter from the Patient Portal Team.

Who can sign up for patient portal?

We currently offer this option to our patients ages 18 and older.

What if both my spouse and I want to sign up, but we only have one email address?

You need to know that messages will be sent to the email provided, which include user name and password as well as notifications about updates to your portal. It is your responsibility to provide us with a secure email address that can be used for those types of messages.

How do I sign on and access the Patient Portal?

The patient portal is used only by patients who have been enabled by the practice to access the system. Available features will depend upon the settings established by the practice.

Click here to access the patient portal site.

How do I use the patient portal after logging in?

After logging in, as a patient, you will see the practice’s customized patient portal home page. There you can access information, ask medical or administrative questions of the practice, receive reminders from the practice, and review specific documents, results, and reports regarding your healthcare.

What if I don’t remember my user name?

You will have to call the Patient Portal Team in the Health Information Dept. at 365-3561 to have your user name resent to you.

What if I don’t remember my password or my account is locked out?

You are allowed 3 attempts to successfully log into the Patient Portal. After the third failed attempt, for your protection, your account will be locked out.

You will need to call the Patient Portal Team at 208-365-3561 to request that your account be reset. You may also gain a new password. It is recommended that you confirm your email address with the team member as they will send you an email with your new password.

Why are there no lab results when I select a certain lab test?

In general, lab tests and x-ray orders will be published if the results were received on or after 9/1/11. Tests before that date were not formatted for the patient portal system.

Why is there no result when I select an x-ray test?

Our current system does not send results back to your provider electronically like it does for most lab tests. We are therefore not able to post these on your portal.

What if I notice something is not correct on the portal, such as allergy medication?

You should make a note of this and discuss it with your provider at your next visit.

Do you have a question?

If you have additional questions, please call our Patient Portal Team at the Health Information Dept. 365-3561.

  • If you hold a power of attorney, you must present the document in person to the Health Information Dept.

Patient Education Portal

Patient Education Portal